Returns and Exchanges

We do not accept returns or exchanges due to customer convenience.
We take every precaution to ensure the quality of our products, but if there is a defect in the product you receive, please contact us via the inquiry form or within 7 days of receiving the product. Customer Support Team ( Please contact us at info@kawai-profile.com.

<Return and exchange conditions>
We cannot accept returns or exchanges in the following cases: - If the box or bag that comes with the product is lost, damaged, or dirty - If the product has been opened or used even once - If more than 8 days have passed since the product arrived - If the order history cannot be confirmed