Terms of Use

These Terms of Use (hereinafter referred to as "the Terms") MIJU This sets out the terms of use for the online shop service (hereinafter referred to as "this service") provided on this website by LLC (hereinafter referred to as "our company"). Registered users (hereinafter referred to as "users") shall use this service in accordance with these terms.

Purchase quantity and amount

There is no limit on the number of items you can purchase or the amount you can spend per day.

cancel

As a general rule, we do not accept cancellations after an order has been completed due to customer reasons.


Change order details

Please contact us using the inquiry form.
*We may not be able to accommodate your request depending on shipping status and order contents.


Notes

Please note that we may refuse your order in the following cases.

- If you have intentionally failed to receive an ordered item in the past (such as refusing to receive the item)
・If you do not intend to use the services of this site. ・If we are unable to contact the orderer or the delivery address. ・If you are unable to respond to our contact. ・If there are purchase restrictions. ・If we determine that the transaction is fraudulent according to our standards.

Payment Method

・Credit card
Visa / Mastercard / American Express / JCB
Our website uses a security system called SSL. All of your important credit card information is encrypted before being transmitted.

*We do not accept credit cards in a name other than that of the person placing the order.
*We may ask you to verify your identity (by phone, faxing your ID, etc.).
*If any fraudulent use of credit card payment is discovered, all "IP address" and "access log" data monitored and collected at the time of ordering will be submitted to the police.

If any of the following apply, your order will be cancelled:
- If the information matches that used for a fraudulent order in the past - If the billing address and credit card address do not match - If the billing address and shipping address are different and either address cannot be confirmed

Delivery time

- Except for some products that have the shipping date indicated on the product page, we will ship within 3 business days (excluding Saturdays, Sundays, and holidays) from the day after your order.

・Delivery time is approximately 5 to 10 days.


Shipping Fee

Our products are generally delivered free of charge .
*Additional shipping charges may apply for delivery to some areas (Okinawa, remote islands, etc.).

[Shipping charges to Okinawa and remote islands]

For customers wishing to ship to Okinawa or remote islands

Thank you very much for using our store!

For deliveries to remote islands, including Okinawa, a "remote island fee" will be charged in addition to the regular shipping fee (1,500 yen).

🚛 Regarding remote island charges

  • The remote island fee varies depending on the type and quantity of the product ordered and the delivery address.
  • Due to the system, a flat rate of 1,500 yen will be displayed when you place an order, but this may differ from the actual remote island fee.
    (*The exact remote island fee will not be reflected in the total amount at the time of order confirmation.)

📌 For customers wishing to ship to Okinawa or remote islands

We will inform you of the exact shipping cost, so please be sure to contact us before placing your order.

We apologize for any inconvenience this may cause, and we appreciate your understanding and cooperation.

International Shipping

We do not ship overseas.



Combined shipping for multiple orders

To prevent any issues, we do not ship multiple orders together. Shipping and handling fees will be applied to each order.


Refusal to receive/Long-term absence

After the product has been shipped, we will not accept any refusal to receive it due to customer's convenience or reshipment due to long-term absence.
Please note that we cannot accept refunds for food products, set products that include food products, limited quantity products, and products designated by our company.


delivery slip

The delivery note is not included.

We do not accept returns or exchanges due to customer convenience.
We take every precaution to ensure the quality of our products, but if there is any defect in the product you receive, please contact us using the inquiry form within 7 days of receiving the product.

<Return and exchange conditions>
We cannot accept returns or exchanges in the following cases: - If the box or bag that comes with the product is lost, damaged, or dirty - If the product has been opened or used even once - If more than 8 days have passed since the product arrived - If the order history cannot be confirmed


If you register as a member when using the online store, you can order smoothly without having to enter your customer information every time. There are no registration fees or annual fees. *You can also order without registering as a member.

Handling of Personal Information

We handle personal information appropriately so that our customers can enjoy shopping with peace of mind.
For further information consult the Privacy Policy .

For inquiries, please contact Please contact us at info@kawai-profile.com on the [Contact Information] page .